Harmonizing Technology and People.
As more information is stored electronically, people around the world struggle to transfer information from one system to another. The Developmental Services sector in Ontario provides support to people in a variety of contexts. As people access more services from a broader selection of providers, the burden of providing and entering information increases.
DSI is leading a project in Ontario to create a standard language that is understood by developmental service organizations sending and receiving information. This project uses the NIEM standard that will be published, made available, and maintained.
The concept behind NIEM is letting systems speak to one another. NIEM ensures that information is well-understood and carries the same consistent meaning across systems.
DSI brings together communities within the DS Sector
by leveraging tools and technologies to increase efficiencies.
Darts Solutions Inc. has been working closely with Community Living Toronto to expand the functionality of the MyDirectPlan application to include other types of funding, including Community Living Toronto’s Residential Funding. Individuals in the Residential program use this funding to help them purchase services that will allow them live a more independent and self-determined life.
In the current pilot program families from Community Living Toronto submit their Residential expenses using the MyDirectPlan interface. Darts Solutions has designed this interface for easy expense entering and includes a unique set of expenditure options for families to use.
The pilot program continues to grow as more and more families are brought on board. It is the goal of both organizations that MyDirectPlan will become the standard expense management tool for all families receiving this funding, and that this tool will soon be adapted to other organizations throughout the province.
Darts Solutions worked closely with our ministry team to develop and customize an online client satisfaction survey that was available for completion in 14 different languages. They were very helpful and flexible in accommodating our ministry requirements including adding customized images to improve the look and feel of the online survey. In addition, Darts Solutions worked with the ministry to customize a data entry page to streamline the data entry of survey responses for paper copy completed surveys…Barbara Simmons, Director, Ministry of Community and Social Services, using our VAW Solution
I believe MDP has the potential to contribute to overall efficiencies in receiving and processing claims and improving communication between government agencies and families thereby helping money to be directed to those who need it most – the families caring for their adult loved ones…Ms. Stephanie, Mother using our MyDirectPlan Solution
It will keep a record of my daughter’s life and expenses for when I will not be able to look after all of this, or … when I retire – It will be easy for someone to check wherever they are and to continue the payments and submissions….Ms. Bonnie, Mother using our MyDirectPlan Solution